Refund policy

Return & Refund Policy

Every piece we sell is made to order, just for you. That's why we can't accept returns or exchanges for a change of mind or a sizing miss — but if anything is wrong with what you receive, we'll make it right.

Damaged, defective or wrong items

If your order arrives damaged, has a printing or manufacturing defect, or isn't what you ordered (wrong design, size or color), we'll send a free replacement or issue a full refund — your choice. Email 50kbparty@gmail.com within 30 days of delivery with:

• your order number,
• a short description of the problem, and
• clear photos of the issue and of the shipping label or packaging.

You won't need to ship the item back. Replacements go into production as soon as the claim is confirmed and follow our normal production and shipping times.

What we can't accept

• Returns or exchanges because the size, fit or color wasn't what you expected. Please check the product details and measurements before ordering — every item is unisex-sized unless stated otherwise, and oversized styles run big by design.
• Items that have been worn, washed or altered.
• Claims made more than 30 days after delivery.
• Minor variations in wash, fade or print placement on garment-washed or hand-finished items — these are part of the product, not defects.

Cancellations

You can cancel an order for a full refund within 12 hours of placing it, as long as it hasn't entered production. After that, the item is already being made for you and can't be cancelled. Email 50kbparty@gmail.com with your order number as soon as possible.

Lost in transit

If your package is confirmed lost by the carrier, or tracking shows no movement for 15 business days (US) or 30 business days (international), we'll send a replacement at no cost or refund the order — just let us know.

Refund timing

Approved refunds are issued to your original payment method. Most appear within 5–10 business days, depending on your bank or card issuer. Shipping charges are refunded on orders that were cancelled in time, lost in transit, or where we sent the wrong item.

Wrong address

If a package is returned to us because the address entered at checkout was incorrect or incomplete, we can reship it to a corrected address for the cost of postage. Refunds aren't available in this case.

Questions before you buy? Email 50kbparty@gmail.com — we'd rather answer a sizing question up front than have you end up with something that doesn't fit.